Thank you for shopping with Below10dollargifts Singapore. We understand that sometimes you may need to cancel an order, and we strive to make this process as smooth as possible. Our cancellation policy is outlined below.
- Cancellation Policy
You may cancel an order within 24 hours of placing it. After 24 hours, the order will be processed and cannot be cancelled. To request a cancellation, please email us at enquiry@below10dollargifts.com with your order number and reason for cancellation. Our customer service team will respond to your request within 1-2 business days.
- Refunds for Cancelled Orders
If your order has been cancelled within 24 hours, we will process a full refund within 7-14 business days. The refund will be made to the original payment method used to make the purchase. Please note that the refund amount will not include any shipping fees.
- Changes to the Cancellation Policy
We reserve the right to update or modify this cancellation policy at any time without prior notice. The current policy will always be available on our website.
- Contact Us
If you have any questions or concerns about our cancellation policy, please email us at enquiry@below10dollargifts.com. Our customer service team is always happy to help.
Thank you for choosing Below10dollargifts Singapore.